Shipping policy
1. Shipping Methods and Rates:
We provide approximate shipping rates for international orders during the checkout process. These rates are based on the destination country, package weight, and shipping method chosen. However, please note that the final shipping cost may vary due to factors such as package dimensions and any additional fees imposed by the destination country's customs authorities.
2. Shipping Timeframe:
International shipping times may vary depending on the destination country, customs procedures, and other factors beyond our control. We strive to deliver your order as promptly as possible, and we will provide you with an estimated delivery timeframe during the checkout process.
3. Shipping Address:
To ensure accurate and timely delivery, please provide a complete and valid shipping address during checkout. Please double-check the address details to avoid delays or delivery issues. Vastrabymonty will not be responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
4. Customs Duties and Taxes:
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country's customs authorities. These additional charges are the responsibility of the customer and are not included in the product or shipping cost paid to Vastrabymonty. It is essential to be aware of and comply with the customs regulations of your country to avoid any unexpected fees.
5. Order Tracking:
Once your international order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status of your shipment. Please note that tracking information may not be updated in real-time for some destinations.
6. Lost or Damaged Shipments:
In the rare event that your international shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with India Post to resolve the issue and ensure you receive a satisfactory resolution.
7. Adjusting Shipping Costs:
As mentioned, the final shipping cost may differ from the approximate rates provided during checkout. Our field executive will take your product to the India Post counter and provide you with the actual shipping cost. If there is any difference between the approximate rates and the actual shipping cost, both parties can discuss and agree to adjust the amount accordingly.
8. Change or Cancel Shipping:
If you need to make changes to your shipping address or cancel your international order after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is shipped, changes may not be possible.
Thank you for choosing Vastrabymonty for your international orders. We value your business and are dedicated to providing you with the best shipping experience possible. If you have any questions or require further assistance regarding our International Shipping Policy, please do not hesitate to contact our customer support team.
Founder,
Vastrabymonty